Product Overview

Timeline: June 2021 – April 2022 (Remote)

Role: Product Owner – Government Digital Services

Case: Government Tech – Business Process Automation & Compliance

At SAIC (Science Applications International Corporation), I served as Product Manager on high-security digital transformation projects for U.S. government clients. My work focused on building internal tools and enterprise process systems designed to improve performance, compliance, and visibility across complex workflows.

I led the end-to-end delivery of a business process management (BPM) platform, designed to track, measure, and optimize operational performance. The system improved compliance rates by over 70% and gave teams real-time access to workflow metrics previously trapped in legacy systems.

Working in a hybrid Agile environment, I collaborated with engineering, analysts, and client stakeholders to turn technical requirements into usable solutions — all within the constraints of federal compliance, security protocols, and procurement cycles.

Key Contributions

• Led development of a BPM system that improved federal process compliance by 70%
• Translated operational goals into product requirements and data tracking frameworks
• Worked within high-security and compliance-driven delivery environments
• Built product roadmaps and agile backlogs in coordination with analysts and devs
• Oversaw testing protocols and stakeholder feedback cycles
• Connected legacy systems with modern tools for measurable operational gains
• Facilitated stakeholder communications, sprint reviews, and technical documentation

Tech Stack

Jira, Confluence, Azure DevOps, Microsoft 365 (Gov Cloud), SharePoint, Visio, Google Workspace, SQL, Power BI, Postman