Winston Chat AI

Project Overview

Core Purpose

Winston Chat AI is an enterprise-grade embeddable AI chatbot designed to transform static websites into dynamic, conversational experiences. It provides intelligent user engagement, navigation assistance, and customer support through natural language interactions.

Target Audience & Use Cases

• Personal Portfolios: Interactive project showcases and skill demonstrations
• SaaS Products: Customer onboarding and support automation
• E-commerce Sites: Product recommendations and customer service
• Service Businesses: Lead qualification and appointment scheduling
• Enterprise Platforms: Internal knowledge bases and employee assistance

Problem Solved

Addresses the static nature of traditional websites by providing:

• Personalized user experiences through AI-driven conversations
• Reduced support burden with intelligent self-service capabilities
• Enhanced engagement through interactive, context-aware interactions
• Scalable customer service without proportional human resource increases

Services Provided (Personal Contribution)

Personal Development & Architecture

Full-stack development including:

• Product Strategy: Designed scalable, multi-tenant chatbot framework
• Frontend Architecture: Built responsive React/Next.js chat interface with TypeScript
• Backend API: Implemented serverless chat processing with OpenAI integration